FAQS

1.How do I check my booking status?

Please prepare your booking number and registered email for inquiry.

2. Can I modify or cancel my booking?

Modification and cancellation are allowed subject to product rules. Please log in your account or contact support.

3. What travel documents do I need for China tour?

Citizens of eligible countries enjoy 30-day visa-free entry. Others need a valid passport and Chinese visa.

4. Do you offer airport and hotel transfer service?

Most tour packages include pick-up and drop-off services. Please check details on product pages.

5. Can I book a private customized tour?

Yes. All confirmed services will be written clearly in the travel contract.

6. Are tickets, meals and accommodation included?

All inclusive items are specified in the travel contract.

7. Do you have multilingual tour guides?

Our professional guides speak English and various minor languages.

8. Is online payment secure?

All transactions are encrypted via certified payment gateways to protect your data.